Become A Patient

Orthodontic treatment plays a big part in many peoples lives. Our team is charged with creating great smiles. We plan treatment to deliver the most attractive result possible, delivering sensational smiles in harmony with the most balanced facial form possible.

We strive to deliver this treatment using the most efficient and predictable tools available in the 21st Century. Where possible, we will base our decisions regarding treatment upon sound scientific principles. Where science has yet to adequately supply us with answers, we will base our judgements upon the outcome of the many cases we have treated.

To ensure that we treat our patients to the highest standard we continue our professional education. Regular staff meetings are an essential part of this process.

Educating our patients about their treatment is an important part of our goal to provide personal attention and care. Our Treatment Coordinators are an important facet of our desire to deliver the highest level of care, explaining proposed treatments and acting as a contact point with our office.

Excellent orthodontic treatment will only be achieved through the work of a team. This team includes our patients, parents, outside doctors and their staff as well as all the staff of Class 1 Orthodontics.

It therefore follows that patients have responsibilities. These include, but are not limited to the following:

• Brush well and floss every day
• Attend every appointment
• Be on time for your appointment to avoid inconvenience to other patients
• Look after your appliances
• Follow the "No Eats List"
• If you break your appliance inform the office. You will need to be flexible about appointments for repairs. If you come for a routine appointment and you have a breakage, you will be reappointed for the repair. Fees are charged for repairs
• Wear your elastics, headgear, plates etc. as instructed. Never deviate from your instructions without speaking to your Treatment Coordinator
• Bring plates/ headgear/ retainers to each appointment
• Listen to instructions and cooperate
• Maintain a positive attitude and listen carefully to instructions
• See your general dentist/ periodontist for regular checks
• Inform staff of changes to your medical status, address and other important changes

As you can see, positive orthodontic outcomes are achieved when each member of the team playing their role. You have the right to expect us to work hard to achieve the best for you. We also have a right to expect patients to abide by the rules and be honest with us.

Patients have the right to discontinue treatment with a doctor if they feel the doctor/ patient relationship is less than ideal. Patients also have obligations to the staff of Class 1 Orthodontics.

Treatment will be discontinued and the patient referred to another Orthodontist in cases where there is deviation from the guidelines above. In addition, in cases where accounts become delinquent, treatment will be discontinued and a referral made to another Orthodontist.